Terms of Service

These terms are the agreement between you and SimpleTelematics LLC, a California limited liability company ("we," "us"). They cover this website, the SimpleTelematics dashboard, and the driver app (together, "the service"). By creating an account or using the service, you agree to them. If you sign up for a company, you confirm you can agree for it, and "you" means that company. You must be at least 18.

What the service is

SimpleTelematics shows you where your vehicles are and where they have been. A small Bluetooth beacon in each vehicle, plus the driver's phone running our app, logs trips automatically. You see them on the dashboard. We may add, change, or remove features over time.

The service is in beta. Features can change, and you may run into bugs or gaps in your data. We fix what we find and tell you about changes that matter.

Free trial

Your first 14 days are free. You do not need a credit card to start. Each person gets one free trial.

If you have not added a card by the end of the 14 days, your subscription becomes past due and the dashboard locks. Nothing is deleted. The account owner can add a card or pay the open invoice from the lock screen, and the dashboard unlocks. Other team members see a message asking the owner to fix billing. If you add a card before the trial ends, your first payment is taken when the trial ends.

Price and billing

The price is $2 per vehicle per month, billed monthly. There is one plan, no minimum term and no cancellation fee. Each account pays for at least one vehicle. Payments are handled by Stripe. We never see or store your card number.

You pay for each vehicle on your account. If you add a vehicle mid-month, you pay a prorated amount for the rest of that month. If you remove one, your bill drops at your next renewal.

If a payment fails, the dashboard locks until the owner updates the card or pays the open invoice. Nothing is deleted. We will give you at least 30 days' notice before a price change takes effect. If we are required to collect sales tax, it is added to the price. We may offer discounts or promotional prices. The terms of each offer are stated when it is given, and a discount ends as stated in the offer.

The BETA offer

Enter the code BETA at checkout to pay $1 per vehicle per month for your first 6 months. After that the price is $2 per vehicle per month. There is no cap on the offer and no end date today. The code can be used once per account. We may stop offering it to new sign-ups at any time. If you already claimed it, you keep your 6 months.

Cancelling

The account owner can cancel at any time from Billing in the dashboard settings, which opens our payment provider's billing page. When you cancel, you keep access until the end of the period you already paid for. Your tracking and trip history keep working until then, and nothing is charged after that. We do not refund partial months, so cancelling mid-month does not return the unused days. When the paid period ends, the dashboard locks and nothing is deleted. You can start a new subscription later.

Beacons

We do not sell beacons. You buy them on Amazon, and Amazon sets the price, stock, shipping, and returns. You are responsible for installing each beacon and keeping its battery working. Bluetooth is not perfect. A vehicle's metal, its electrical system, or a phone's settings can stop a beacon from being detected.

Telling your drivers

You must tell your drivers, and anyone else you track, that the app records their trips and location. Some states, California and New York among them, expect employers to give notice of electronic monitoring. Following the laws that apply to you is your responsibility.

Acceptable use

Please do not:

• Track people without the notice or legal basis the law requires.
• Use the service for anything unlawful, including stalking or harassment.
• Reverse-engineer the service, except where the law allows it.
• Interfere with our systems, or try to reach another customer's account or data.
• Resell the service without our written OK.
• Submit someone else's email or personal information without their permission.
• Use the contact links to send us spam or automated bulk messages.

You are responsible for what happens under your account, including what team members and drivers you invite do with it. We may suspend an account that breaks these terms, does not pay, or puts the service or other customers at risk.

Google Maps Platform

The SimpleTelematics dashboard uses Google Maps Platform for its map and address lookups. If you use the dashboard, you're also agreeing to the Google Terms of Service and the Google Maps/Google Earth Additional Terms of Service.

Vehicle links and QR codes

A QR code opens a page anyone with the link can read without signing in. You are responsible for who you share it with, including anyone who sees a printed sticker. Turn the code off or make a new one if it reaches someone you did not intend.

Your data

Your trip, location, vehicle, and account data is yours. We use it to run the service as our Privacy Policy describes. We do not sell it or use it for advertising. To close your account and delete its data, email us.

Accuracy

Trip and location data depend on GPS signal, Bluetooth, phone settings, and a driver having their phone on them and charged. The service is a tool for fleet visibility, not a certified record. Check it independently before you base a safety, legal, or disciplinary decision on it.

No warranty and liability

The service is provided as is and as available, without warranties of any kind. We do not promise it will be uninterrupted or error-free. To the extent the law allows, neither of us is liable to the other for indirect or consequential damages or lost profits, and our total liability is limited to what you paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of the State of California. Any dispute about these terms will be brought in the state or federal courts located in California. If a dispute is not resolved informally within 30 days of either of us raising it, either of us may take it there.

Changes to these terms

We may update these terms. We will change the "last updated" date at the top of this page. For a material change we will email account owners at least 30 days before it takes effect. Using the service after that means you accept the update.

Contact

Questions about these terms, or a dispute you'd like to raise? Email support@simpletelematics.com. The "Start free trial" button on this site takes you to the dashboard's own sign-up.